Privacy Policy

1. Introduction

You should always be able to feel safe when you provide us with your personal data. This privacy policy explains how Tjejjouren Väst collects and uses your personal data. It also describes your rights towards us and how you can enforce your rights. Tjejjouren Väst is the data controller for the purposes of this policy and is responsible for ensuring that your personal data is processed securely and accurately in accordance with the General Data Protection Regulation (GDPR) The General Data Protection Regulation which came into force on 25 May 2018

2. Controller

Tjejjouren Väst, organisation number 8024601-9284, is the data controller for the processing of your personal data on our websites and the app Stella and in our other activities. Information on how to contact us can be found below. 

3. When we collect your data

When you make a gift to Tjejjouren West

When you become a member of Tjejjouren Västs

When you subscribe to our newsletter

When you apply for a vacancy at Tjejjouren Väst

When you answer our surveys or participate in any of our campaigns

When you have visited our website (cookies)

When you volunteer with Tjejjouren West

Or when you otherwise contact us

4. What data do we collect and how long do we keep it?

When you make a donation
When you make a donation, we keep information about the transaction (amount, time, type of transaction and type of donation). If you make a donation via Swish, your phone number and the information you provided when making the payment, such as your name, are stored.  

This information is stored by Swedbank and possibly bankgirot.

When you become a member
The personal data we collect and store in our membership register is information about your name and contact details such as email address and phone number, as well as information about the transaction of your membership fee (amount, time, type of transaction).

When you volunteer with us

The personal data that we collect and store in our volunteer register is information about the name and contact details such as email address and phone number, as well as information about the membership fee transaction (amount, time, type of transaction and type of donation). We also store any photos and videos in which you are visible in connection with events and/or training sessions in which you participate as a volunteer with us. If these are used, this will only be done internally on the Tjejjouren West intranet.

When you seek support from us

When you seek support from us via our email, chat or app, you can remain anonymous. When you contact us by email, your email address and the name you provide are saved so that we can reply to you.  

We collect anonymous statistics on our activities every year and therefore keep data on the number of people seeking support from us, the form of contact, the need for support and the location. These data cannot be linked to a specific person and are completely anonymous. 

When you apply for a position with us

When you apply for a position with us, we collect your contact details and information about your qualifications. We keep the data for as long as it is necessary to carry out our work. We may keep the data longer if we are required to do so by law or to protect our legal interests, for example in the case of ongoing legal proceedings. Your personal data will be kept for up to 36 months after we have accessed it. 

5. Why we save your data

We process your data for the following purposes:

To be able to respond to you when you contact us and request our support.

To process gifts and comply with legal requirements regarding the storage of contracts

In order to respond to your inquiries about your membership, volunteering, vacancies or your donations

To compile anonymised statistics to improve our operations 

The data contained in our volunteer register is used to inform about our activities, invite to supervision meetings, trainings, annual meeting and similar

6. Legal basis

By providing information to Tjejjouren Väst, you give your permission for Tjejjouren Väst to record and store data and process it in accordance with this privacy policy. As a legal basis for processing, Tjejjouren Västs uses the fulfilment of a contract, legal obligation, legitimate interest or consent. The processing is carried out in accordance with applicable legislation and means that personal data is not retained for longer than necessary for the purposes of the processing.

7. Your rights

If the personal data we process about you is inaccurate, incomplete or irrelevant, you can request that it be corrected, completed or deleted. For example, you have the right to have your personal data erased if it is no longer needed for the purpose for which it was collected, as long as we are not required to keep your data by law or to defend a legal claim. If you disagree with a balancing of interests we have made, you can also object to the processing or ask us to restrict it by contacting us. You have the right to access your information.
To access the information we hold about you please contact us. If you have given consent to a processing operation, you have the right to withdraw that consent at any time. 

If you wish to withdraw your consent, please contact us. It is important to us that you feel safe. We care about your privacy and always strive to treat your personal data with the utmost respect.If you still feel that we are processing your data in an incorrect manner, please feel free to contact us. You also have the possibility to lodge a complaint with the Data Protection Authority (IMY).

8. Who can access your data?

Tjejjouren Väst will not sell, rent or lease the personal data collected.
Data collected in connection with Swish, gift transactions or membership payments may be shared with our IT provider for the payment solution. However, Tjejjouren Väst is always responsible for the processing. Personal data may be disclosed if it is necessary to comply with applicable law, regulation, legal process or request from an enforcement authority and to protect the legal interests of Tjejjouren Väst.  

9. Storage of personal data

Tjejjouren Väst has taken the necessary technical security measures to protect your personal data against unauthorized access, alteration and deletion.

10. Contact us

Tjejjouren Väst
Nordostpassagen 7B
41311 Göteborg
Organisation number: 802460-9284

Policy established: 2022-01-13
Prepared by: Gabriella Thompson Graflund
Approved by: Board of Directors Tjejjouren Väst